The following policy sets out the basis on which any personal data collected from you by Woodland Wonders Ltd, or that you provide to Woodland Wonders Ltd, will be processed by Woodland Wonders Ltd.
Woodland Wonders Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Woodland Wonders Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 02/05/2018.
For the purpose of the Data Protection Act 1998, the data controller is Woodland Wonders Ltd, Company Number:
What we collect:
We may collect the following information:
Information you give to us:
Names – Parent and Child
Date of birth/Age – Child
Contact information including email address, address, phone number
Demographic information such as postcode
Financial information for refunds
Medical conditions/Allergies – Child
This information may arise from you completing a booking form on our website, signing up for our newsletter (via mailchimp), booking a public session (via Wix payments) and corresponding with us via email, telephone, text message or otherwise.
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and for the following reasons:
To process your booking for a party, public session, school, organisation, training session or private group.
To effectively, safely, and efficiently provide the service that you have requested.
Internal record keeping.
We may use the information to improve our products and services.
If you have given consent to sign up for our newsletter, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
If you have signed up for our newsletter from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer need. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to Woodland Wonders Ltd, 8 Millfield Close, York, YO41 5PP.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.